starfury conventions reviews

Excellent weekend conventions (there’s a reason why Starfury are the last company offering these types of events) and prompt refunds. How can that be topped? Even his moderators need to step down and let people who aren't whiny children step up and do things in an adult manner, they have treated members of the group like garbage, insulted and attacked members (including new members of the group) and have acted as bully "keyboard warriors" on many occasions. Simply the best conventions, and a fantastic owner. Many thanks for your comments, and I am very sorry to hear that you had an unfortunate experience and that our standard of service fell short. After placing your order you will receive a confirmation email. I attended one last year (Ultimates), I absolutely loved it, and because everything was new to me once again how everything worked, anyone I asked was once again very helpful and friendly. Check out the other 1-star reviews, they are pretty telling.What they really need is a real customer service director who informs and updates customers and who runs their Facebook group. One of the best conventions I’ve had the pleasure of attending in the UK.. Staff are always on hand to help and are always friendly. When Super-Heroes and Super-Villains are forced to unite, they become The Ultimates! It can be reclaimed for a 100,000 coin fee from Diango. If you ask for it before hand you are told you are “risking the companies finances” - like you personally are responsible for potential financial ruin. When the unfortunate cancellation had occurred, my refunds were dealt with very swiftly, or I had the opportunity to change my order, I had done both, again no effort was needed.I understand that negative reviews have been left, but everyone has off days and can lose their mind and say and do things that are not right....but anyone can be like that!! Elementary was a 3 day convention based on the BBC hit TV Series Sherlock. I was refunded in a swift and professional manner, in regards to both event tickets and photo ops. Starfury has always been inclusive and orientated as far as possible towards the fans.Sean has always been very clear about the refunds due to the date changes forced on him by covid. Some other convention companies are not offering the option of refunds (again, because legally they do not have to) and yet they have not been subjected to the same personal attacks on social media such as those I have read which Sean has had to face. Very prompt refund experience. The first time attending was a one day pass and I was a novices, it was the first convention I had ever attended, have been coming to Ultimate even since and have booked to go LuxI have always met and made new friends Unfortunately due to a clash in my diary had to cancel Ultimates Agents Assemble, I request a refund which was processed within hours of my request If dates change again I won’t hesitate in booking again. In this uncertain world, I am now extremely careful who I book with or purchase from - but I have absolutely zero hesitation in booking with Starfury because I know they will look after me with dignity and respect. If you ask for it before hand you are told you are “risking the companies finances” - like you personally are responsible for potential financial ruin. I've been going to Séan Harry's Starfury conventions for over twenty years, and have never had anything but a fantastic time. At an event he is always around, making sure everything is going to plan, and is very approachable. Some self entitled individuals have responded to this with nothing but vitriol (though in their warped minds I sure they see themselves as having been absolutely justified) and then act all surprised when he doesn’t want to have to deal with them again! Aimee Garcia, Lesley-Ann Brandt, Kevin Alejandro, Ildy Modrovich, Joe Henderson, and … After placing your order you will receive a confirmation email. As once again, anyone airing the truth of their experiences was being “rude” and risking his events.The truth is, the events themselves is great but everything about the customer service experience if you have any problems is terrible.Everyone who has had a negative experience with the company has the receipts too. After quite a long break from them (life and work got in the way!) It was held in Birmingham from 7-9 February 2014 and was organised by Starfury Conventions. With the postponement of the latest con I were to attend they handled everything perfectly!Keep going starfury. A retractable grappling claw is housed in the ventral hull for towing with a corresponding hitch-point located on the ve… 100% recommend!!! I have been attending events all over the world for 30+ years, and without a doubt this company has provided the worst customer service I have ever experienced. One's SG, there's meant to be a Gotham one, and he mentioned a couple of weeks ago about 'a … He is not legally obliged to offer any refunds due to the scheduling changes, and yet he is acutely aware of the situation and trying to be as user friendly to the fans as is possible. One of the best conventions I’ve had the pleasure of attending in the UK.. Staff are always on hand to help and are always friendly. Unfortunately for me I can no longer attend the new dates and my refund was proceed in a timely and efficient way. When Sean (for those who don’t know, he runs these events) discovered people who are understandably annoyed at Starfury were giving him bad reviews he went straight to his Facebook pages, acted like he was being victimised by the villains of the day, and asked people to give him better reviews. Starfury is an excellent, decent & reliable fan event company! I look forward to attending again in 2022. We will not under any circumstances reveal any information about our users to any 3rd party company nor individuals. I want to be clear I understand that the pandemic has hit everyone hard, but that understanding can only explain and contain so much.I also suggest you look at the timing of these reviews. Given the information provided by Starfury over the course of this year so far and my own experience as a ticket holder for several upcoming Starfury events - I am confident that should the current situation not be resolved enough to allow a safe, fan-friendly convention experience by the rescheduled 2021 dates, they will be postponed again with a similar refund policy. However, Sean (apparently lacking in any sense of humor) actually saw this as a real "threat" that Aimee would be kidnapped (No, i'm not joking) and dug through all of social media to find out who that person was who posted it and STALKED that person to make sure they were banned from all conventions. I attended one last year (Ultimates), I absolutely loved it, and because everything was new to me once again how everything worked, anyone I asked was once again very helpful and friendly. If I was to rate the event itself it’ll be 5 stars, but that’s not how this works because the event is not a vacuum. An expectation that you respond in a single, random week if you want the refund. If a player loses their starfury cape, it can be reclaimed from Diango at a cost of 100,000 coins. Been going to Starfury conventions for the past 2 years! However I have never been on the receiving end of any kind of abuse etc from anyone involved with Starfury that's why I am going to four of their events next year!! Some other convention companies are not offering the option of refunds (again, because legally they do not have to) and yet they have not been subjected to the same personal attacks on social media such as those I have read which Sean has had to face. As your review was quite general about your dissatisfaction with the customer service, I checked through our records to find any communication or complaints we had received from you to find what your specific issue had been. Starfury Conventions is a company that run several yearly science fiction conventions in … It is run how any normal person would want to run a company. The conventions always take place during a weekend, starting with registration and opening ceremony Friday evening, and … He'll attack and insult his customers then when he receives a backlash from it, he takes to his Facebook page making himself out to be a "victim" and then claims he's gotten "death threats" so people feel sorry for him. As per previous review - I have been advised by Starfury that I am barred for purchasing any further tickets from them and barred from attending any future events after asking for a refund for tickets for the Lucifer concention, … People who have contacted him politely asking for a refund are being told they are being "rude" then immediately banned from all future conventions. The Starfury is very useful for defeating large hordes of enemies, thus making it useful during Blood Moons or Goblin Invasions. I have never been disappointed by Starfury. Fantastic line ups and very communicative across all social media platforms. Check out the other 1-star reviews, they are pretty telling.What they really need is a real customer service director who informs and updates customers and who runs their Facebook group. 100% recommend!!! He'll attack and insult his customers then when he receives a backlash from it, he takes to his Facebook page making himself out to be a "victim" and then claims he's gotten "death threats" so people feel sorry for him. I have been attending Starfury conventions since 2017. Starfury: Ultimates 2019 tiene 2.384 miembros. I look forward to coming to a future Starfury event! Séan himself is a big fanboy like the rest of us, and he is all about making sure that people have a great weekend. Go to a Starfury event, you won't regret it! I’ve nothing wrong to say about starfury. Having requested such a refund I can attest to a quick and smooth procedure. He's never, ever, proven he's gotten even one death threat or anything like that. I use to go to starfury events years ago (Nocturnal Conventions) and back then I found everyone to be friendly and very helpful. In the lead up to LUX 2 and with the event date changes due to COVID, Sean Harry always kept the attendees updated and informed in an honest and transparent manner across multiple social media platforms. Best prices, best guests and offers the best weekend you’ll ever have!! Sean Harry, the childish face of Starfury. It’s sadly incorrect, I gain nothing by telling the truth about my terrible experience with your customer service.I have no desire to contact you again, I have spoken to your company enough and am tired of the terrible, passive-aggressive customer service where you will pretend to be a victim.Heads up to those who are surprised about the 1 star ratings. Every event has ran so smoothly and I’ve made so many friends at the events. Do you agree with Starfury Conventions's TrustScore? I cannot wait until next year when the conventions can take place once more and we can all return to the fun and games that is a Starfury Convention. Unfortionately we have received no communication, e-mail or otherwise, or indeed any ticket booking in the last five years, from somebody whose surname was Madison. When the unfortunate cancellation had occurred, my refunds were dealt with very swiftly, or I had the opportunity to change my order, I had done both, again no effort was needed.I understand that negative reviews have been left, but everyone has off days and can lose their mind and say and do things that are not right....but anyone can be like that!! No wonder people are afraid to ask questions in their Facebook group with bullies like that "in charge".What I couldn't believe is that last year someone had made a joke (yes a very clear joke) about "tying up Aimee Garcia and bringing her to the convention". He is not legally obliged to offer any refunds due to the scheduling changes, and yet he is acutely aware of the situation and trying to be as user friendly to the fans as is possible. Sean is an amazing organiser — he’s legend! It’s sadly incorrect, I gain nothing by telling the truth about my terrible experience with your customer service.I have no desire to contact you again, I have spoken to your company enough and am tired of the terrible, passive-aggressive customer service where you will pretend to be a victim.Heads up to those who are surprised about the 1 star ratings. The first STARFURY - Chariots of War convention in September 1999 began a tradition of wonderful UK XENA conventions that continued in 2000 and 2001 and come to a close this year with this, the final STARFURY XENA convention. Even if they had said I need to wait 2 more weeks I could have waited I didn't need the money Urgently but sadly this is what happened Ps that was all my follow up email there was no rudeness I can prove it with screenshots. The update sent out does clearly state that the refund period for Elseworlds is being held at the end October, (not true you can check) and it is disappointing that you could not wait until thenI felt I need to respond so I reply.....Am sorry for disappointing you but the email that was sent out says in mid October. He has given full refunds, and has kept us informed at every step of the way. How can that be topped? I can only assume that you have chosen to make this review using an alias, or have not actually attended one of our events, but if you do want to contact us directly about your specific issues then hopefully they can be resolved. June 11th - 13th, 2021Hilton Metropole Hotel, Birmingham INFORMATION: Please be aware that tickets are collected at the event. See a pattern there? He has handled this dreadful 2020 with a level of service that you wouldn't get from anyone else. The reason for my review now is to commend Starfury on their customer service during the current pandemic. I look forward to the 2021 conventions as long as it is safe to do so. Starfury has always been inclusive and orientated as far as possible towards the fans.Sean has always been very clear about the refunds due to the date changes forced on him by covid. The Ultimates! I genuinely can't find anything negative to say. Séan himself is a big fanboy like the rest of us, and he is all about making sure that people have a great weekend. Given the information provided by Starfury over the course of this year so far and my own experience as a ticket holder for several upcoming Starfury events - I am confident that should the current situation not be resolved enough to allow a safe, fan-friendly convention experience by the rescheduled 2021 dates, they will be postponed again with a similar refund policy. I look forward to attending again in 2022. Posts about Starfury Conventions written by streaktales. Unfortunately for me I can no longer attend the new dates and my refund was proceed in a timely and efficient way. They are one of the few con companies I’d trust completely in organizing the best cons and make sure the attendees as well as the guests are going home with an amazing experience. Please consider that just because your experience has been different it is not evidentiary of everyone’s, neither is it okay to dismiss claims based simply on Sean’s word that everyone has been rude or threatening. The starfury staff is an upgraded starfire staff, a two-handed magic weapon. You will not receive a physical ticket in the post. I wouldn't want any of them on a SG panel tbh. Bear witness to this historic spectacle in 2020! All rights reserved. I have been attending Starfury conventions since 2017. When you offer the same events yearly and *postpone* this years ones that is exactly what it is) has been ridiculous. Having requested such a refund I can attest to a quick and smooth procedure. It provides various benefits, including: With the postponement of events due to the current situation, I will not be able to attend 2 out of the 4 Starfury conventions that I had planned for this year. If any event guests have to cancel - even at the 11th hour - he pulls something incredible out of the bag. So, on Friday the 15 th of April, after writing on my thesis, I hopped onto a train to London, and there I met up with Nikky, the other Belgian fan, and we headed towards our hotel in Heathrow before going to registration at the convention. Not once have I had occasion to be disappointed with any of their policies, decisions, events, communication, clarity and transparency. It also does not make you a victim, anymore that anyone who work customer service is a victim when a customer doesn’t like the service provided.Before this experience I would have recommended this event to everyone, unfortunately now I cannotIn reference to the Starfury response: people change their last names, the implication that I have neither attended your event or never contacted you is helpful for you to dismiss the complaint. Two guests have been announced already: Gareth David-Lloyd (Ianto Jones) and Kai Owen (Rhys Williams). During COVID, emails were answered quickly and the refund, due to one member being unable to make the new dates, sent quickly as promised. Show this when you arrive at the event to collect y Starfury Conventions announced Friday in a Facebook Live that the convention is now set to take place on June 11-13, 2021 at the Hilton Metropole Hotel in Birmingham. At an event he is always around, making sure everything is going to plan, and is very approachable. This is the pre-hardmode version of the Star Wrath. The damage caused by the falling star is approximately 45-58. He's never, ever, proven he's gotten even one death threat or anything like that. I wish I were joking, but he's that nuts.I am more than happy to never attend another Starfury convention until they ditch Harry and get an adult in charge of communication and customer service. 8,754 Followers, 239 Following, 2,614 Posts - See Instagram photos and videos from Starfury Events (@starfuryevents) With the postponement of events due to the current situation, I will not be able to attend 2 out of the 4 Starfury conventions that I had planned for this year. Last year, 28-30 September 2012, I got the pleasure of attending the 3rd Vampire Ball convention which despite it’s title, the hosts of the event – Starfury Events – and their founder, Sean Harry felt they needed to source the new trending sci-fi shows and discovered Lost Girl. When Sean (for those who don’t know, he runs these events) discovered people who are understandably annoyed at Starfury were giving him bad reviews he went straight to his Facebook pages, acted like he was being victimised by the villains of the day, and asked people to give him better reviews. Fantastic line ups and very communicative across all social media platforms. He's nothing more than a petulant child and keyboard warrior who cannot stand anyone giving him criticism or ideas as to how to make his conventions better. As once again, anyone airing the truth of their experiences was being “rude” and risking his events.The truth is, the events themselves is great but everything about the customer service experience if you have any problems is terrible.Everyone who has had a negative experience with the company has the receipts too. If I was to rate the event itself it’ll be 5 stars, but that’s not how this works because the event is not a vacuum. I feel valued as an attendee by Starfury. Full refunds have been offered for all the postponed events if the ticket holder can’t make the new dates. I just did not believe them. People who have contacted him politely asking for a refund are being told they are being "rude" then immediately banned from all future conventions. © 2021 Trustpilot A/S. I walked up with my portfolio opened to my drawings, he looked me in the eyes, then at the drawings, then back to me. News - Starfury Conventions Lucifer : a convention for the show will be held in 2019 After mobilizing themselves to save Lucifer from canceling and successfully winning their case, fans of this show about the devil will have a new reason to rejoice. GROW UP!There are now people asking for refunds due to some COVID related re-bookings. It scales up to level 70 Defence, and acts like Ava's accumulator (if unlocked). Starfury is alone in this business; it’s competitors are so far behind with their customer service, organisational ability, and general perceptiveness, intuition and common sense. Questioning people and standing up for ones self is not rude Starfury. What this means for you? Not once have I had occasion to be disappointed with any of their policies, decisions, events, communication, clarity and transparency. I’ve nothing wrong to say about starfury. I want to be clear I understand that the pandemic has hit everyone hard, but that understanding can only explain and contain so much.I also suggest you look at the timing of these reviews. It also does not make you a victim, anymore that anyone who work customer service is a victim when a customer doesn’t like the service provided.Before this experience I would have recommended this event to everyone, unfortunately now I cannotIn reference to the Starfury response: people change their last names, the implication that I have neither attended your event or never contacted you is helpful for you to dismiss the complaint. I didn’t want to wait too long and be inconvenience to you once the refund period was done But Thank you for processing it anyway I now that you guys are busy and working hardAfter that I was banned it's also ridiculous to say I didn't wait. Starfury always informed me about everything new and was very quick to refund me everything. Not only that, but he's been doing some Facetime streams and has even held quizzes to keep us all up to date and entertained. Starfury always informed me about everything new and was very quick to refund me everything. The reason for my review now is to commend Starfury on their customer service during the current pandemic. No wonder people are afraid to ask questions in their Facebook group with bullies like that "in charge".What I couldn't believe is that last year someone had made a joke (yes a very clear joke) about "tying up Aimee Garcia and bringing her to the convention". For the best experience and greatest memories, Starfury lead the way. Starfury Conventions is a company that run several yearly science fiction conventions in the United Kingdom, as well as conventions for other genres. I didn’t want to wait too long and be inconvenience to you once the refund period was done But Thank you for processing it anyway I now that you guys are busy and working hardAfter that I was banned it's also ridiculous to say I didn't wait. See a pattern there? Given this confidence I will happily continue to purchase available photo ops for the events I’m attending, even now in the middle of this pandemic. None at all. Just give me any main case member + Flo and I'm happy. It is upgraded using a starborn diamond, which could only be done during the Starfire weapons Squeal of Fortune promotion (26 April to 6 May 2013) or the Starfury armour Treasure Hunter promotion (10 to 28 September 2015). I have been attending events all over the world for 30+ years, and without a doubt this company has provided the worst customer service I have ever experienced. Welcome to the Starfury Online Store This store is hosted on a Secure Server for your easy of mind and protection against fraud. Meet actors from your favourite TV shows and movies at Starfury Conventions! In this uncertain world, I am now extremely careful who I book with or purchase from - but I have absolutely zero hesitation in booking with Starfury because I know they will look after me with dignity and respect. Show this when you arrive at … With the postponement of the latest con I were to attend they handled everything perfectly!Keep going starfury. Even if they had said I need to wait 2 more weeks I could have waited I didn't need the money Urgently but sadly this is what happened Ps that was all my follow up email there was no rudeness I can prove it with screenshots.
starfury conventions reviews 2021